Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Tranquil gardens
Helpful staff
Limited dining
Pricy
8.4/10
Great
Rooms
8.7
Location
9.3
Service
9.1
Dining
7.5
Guest reviews
8.4/10
based on 15 reviews
9.1
9.1/10 based on 240 reviews
Thomas
United Kingdom,
May
2024
8.2/10
The hotel is nestled in amazing gardens, offering a tranquil escape close to Merano centre. The rooms are spacious, clean, and in good order, providing a comfortable stay. However, the dining experience, although shared with this hotel, could be more varied. The staff, especially the front desk and barman, are lovely and go above and beyond to assist guests. The value for money is fair, considering the beautiful location and friendly service.
Rooms
8.0
The rooms are of good size, spacious, and clean, ensuring a comfortable stay.
Service
9.0
The staff, particularly the front desk, barman, and duty manager, are very lovely and helpful throughout your time at the hotel.
Location
9.0
The hotel is set in amazing gardens, offering a serene environment close to Merano centre. Perfect for a peaceful retreat.
Dining
7.0
The dining experience, with an accommodating host, could be enhanced with a more diverse menu selection.
Facilities
8.0
The hotel offers a range of facilities to ensure a pleasant stay for guests.
Tranquil gardens
Limited dining
Emma
United States,
May
2024
9.0/10
The hotel is situated in amazing gardens and offers a lovely stay with very helpful service. The dining experience is shared with this hotel, but the grilled meat is a highlight. The facilities are well-maintained and perfect for a relaxing getaway.
Rooms
9.0
The rooms were spacious, clean, and in good order.
Service
10.0
The staff, especially at the front desk, bar, and duty manager, could not have been more lovely and helpful throughout.
Location
9.0
The hotel is perfectly located in amazing gardens, ideal for exploring Merano center, and offers a great setting for breakfast.
Dining
8.0
The dining experience with accommodating hosts offers fantastic grilled meat options.
Facilities
9.0
The facilities are top-notch and provide a wonderful experience.
Elsie
United Kingdom,
April
2024
8.4/10
The hotel is set in amazing gardens and provides a perfect location for exploring Merano. The rooms were spacious and clean, offering a comfortable stay. The staff, especially the front desk and barman, couldn't have been more helpful throughout my visit. However, the dining experience, shared with this hotel, had limited vegetarian food options. The facilities were satisfactory, but there were some minor drawbacks in terms of pricing on certain amenities.
Rooms
9.0
My room was of good size, spacious, and impeccably clean, providing a cozy and relaxing atmosphere.
Service
9.0
The staff, including the front desk and barman, were very lovely and attentive, making sure every need was met with a smile.
Location
9.0
The hotel's location in amazing gardens was truly enchanting, offering a peaceful setting near Merano center.
Dining
7.0
The dining experience, though accommodating, had limited vegetarian food options, which might be improved.
Facilities
8.0
The hotel provides a range of facilities to enhance the overall stay, although some pricing aspects could be more competitive.
Les
United Kingdom,
April
2024
8.8/10
The hotel is set in amazing gardens near Merano center, offering spacious and clean rooms. The service is top-notch with lovely staff who go above and beyond to assist. The dining experience features local and seasonal products, and the facilities are excellent.
Rooms
9.0
The rooms were spacious and clean.
Service
9.0
The staff are lovely and were very helpful throughout my stay.
Location
9.0
The hotel is located in amazing gardens in Merano, creating a peaceful atmosphere.
Dining
8.0
The dining experience is delightful with accommodating hosts and local, seasonal products.
Facilities
9.0
The facilities are very well-maintained and offer a pleasant stay.
David
United States,
February
2024
8.8/10
I had a wonderful stay at this hotel. The rooms were spacious and clean, making my stay very comfortable. The service from the front desk, barman, and duty manager was exceptional. The location in the amazing gardens was perfect for exploring Merano. The dining options were delightful, and the facilities added to a great overall experience.
Rooms
9.0
The rooms were spacious and clean, providing a comfortable space.
Service
9.0
The front desk, barman, and duty manager were lovely and went above and beyond to help.
Location
10.0
The hotel is nestled in amazing gardens, offering a tranquil setting close to Merano center.
Dining
8.0
The dining experience, shared with this hotel, was fantastic with tasty salads and an accommodating host.
Facilities
8.0
The facilities added to the overall enjoyment of the stay.
Harry
United Kingdom,
January
2024
8.8/10
My stay at this hotel was wonderful. The rooms were spacious and clean, offering a comfortable retreat. The service was outstanding, particularly from the front desk, barman, and duty manager who were very lovely, always ready to assist. The location in amazing gardens added to the charm of the place. The dining experience was delightful, with shareable appetizers that made the meal enjoyable. Overall, a great value for the money.
Rooms
9.0
The rooms were spacious and clean, offering a comfortable stay.
Service
9.0
The staff, especially the front desk, barman, and duty manager, were very lovely and helpful throughout my stay.
Location
9.0
The hotel is situated in amazing gardens, enhancing the overall experience.
Dining
8.0
The dining experience was lovely, with accommodating hosts and shareable appetizers.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay.
John
United States,
December
2023
8.2/10
My stay at the hotel was truly enjoyable. The rooms were spacious, clean, and of good size, providing a comfortable experience overall. The service was exceptional, especially from the front desk and barman. The location, surrounded by amazing gardens, added a touch of tranquility to my visit. Although the dining experience was shared with another hotel, the host was accommodating and the chocolate muffins were a delightful treat. The facilities were well-maintained, making my stay even more pleasant.
Rooms
8.0
The rooms were spacious, clean, and of good size.
Service
9.0
The staff, especially the front desk and barman, could not have been more helpful and lovely throughout my stay.
Location
9.0
The hotel is set in amazing gardens, offering a serene environment for guests. It is also conveniently located for exploring Merano center.
Dining
7.0
The dining experience was enjoyable with the accommodating host and delicious chocolate muffins.
Facilities
8.0
The hotel facilities were well-maintained and added value to my stay.
Alistair
United Kingdom,
December
2023
8.8/10
I absolutely loved my stay at this hotel! The rooms were spacious and clean, making me feel right at home. The service was exceptional, with the lovely staff going above and beyond to assist me. The location in the beautiful gardens was simply breathtaking. The dining experience was delightful, especially with the yummy Pork Belly. The facilities were top-notch, providing everything I needed for a relaxing stay.
Rooms
9.0
The rooms were spacious and clean, of good size and in good order.
Service
9.0
The service was outstanding, especially the front desk and barman who were very lovely.
Location
9.0
The hotel is nestled in amazing gardens, offering a serene and picturesque setting.
Dining
8.0
The dining experience was fantastic, with an accommodating host and delicious Pork Belly.
Facilities
9.0
The facilities were excellent, providing everything I needed for a comfortable stay.
Peter
United Kingdom,
December
2023
8.6/10
The hotel is located in amazing gardens in Merano. The rooms are of good size and in good order, providing a comfortable stay. The lovely staff, especially the front desk and barman, could not have been more helpful throughout my stay. However, the dining experience, shared with this hotel, was a bit limited in terms of options. The stunning gardens create a peaceful and relaxing atmosphere perfect for breakfast.
Rooms
8.0
The rooms were of good size and in good order.
Service
9.0
The lovely staff, especially the front desk and barman, could not have been more helpful throughout my stay.
Location
10.0
The hotel is located in amazing gardens in Merano, providing a peaceful and relaxing atmosphere.
Dining
7.0
The dining experience, shared with this hotel, was a bit limited in terms of options.
Facilities
9.0
The hotel offers great facilities to enhance the overall experience during the stay.
John
United Kingdom,
December
2023
8.4/10
The hotel is surrounded by amazing gardens, making it a peaceful retreat close to Merano. The rooms were spacious and clean, offering a comfortable stay. The service was exceptional, with the front desk, barman, and duty manager being very lovely and helpful throughout. However, the dining experience, while accommodating, could have more variety. The facilities, especially the shared gardens, added to the overall appeal of the location.
Rooms
9.0
The rooms were spacious and clean, providing a comfortable stay.
Service
9.0
The staff, especially the front desk, barman, and duty manager, were very lovely and helpful throughout.
Location
9.0
The hotel is located in amazing gardens close to Merano center, offering a peaceful and convenient setting.
Dining
7.0
The dining experience, while accommodating, could have more variety to enhance the overall experience.
Facilities
8.0
The shared gardens and facilities added to the serenity and charm of the hotel.
Beautiful gardens
Limited dining options
Wayne
United States,
November
2023
9.2/10
The hotel is situated in stunning gardens, perfect for exploring Merano. The rooms were spacious, clean, and of good size, offering a comfortable stay. The service was outstanding, with the front desk, barman, and duty manager going above and beyond to assist. Dining at the hotel was a delightful experience, offering delicious delicacies. However, the price could be considered a bit high for the overall value.
Rooms
9.0
The rooms were spacious, clean, and comfortable, providing a pleasant stay.
Service
10.0
The staff, especially the front desk, barman, and duty manager, were lovely and incredibly helpful throughout my stay.
Location
10.0
The hotel is conveniently located in Merano, surrounded by amazing gardens, offering a peaceful and picturesque setting.
Dining
8.0
The accommodating host at the shared dining area served delightful delicacies, enhancing the overall dining experience.
Facilities
9.0
The hotel facilities were modern and well-maintained, providing everything needed for a comfortable stay.
Matthew
United Kingdom,
September
2023
8.6/10
The hotel is set in amazing gardens and is wonderfully located in Merano. The rooms were spacious and clean, and the service provided by the staff, especially at the front desk and bar, was truly lovely. The dining experience, although shared with the hotel, could have been more accommodating. On the downside, the price may not fully match the value offered.
Rooms
9.0
The rooms were spacious and clean, perfect for my stay.
Service
9.0
The staff couldn't have been more helpful, especially at the front desk and bar. They were very lovely throughout my visit.
Location
10.0
The hotel is in an amazing setting with beautiful gardens in Merano. The location couldn't be better.
Dining
7.0
The dining experience was pleasant, but it could have been more accommodating. The pies were a delicious highlight.
Facilities
8.0
The hotel offers a range of facilities to enjoy during your stay.
Alex
United States,
July
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious and clean, perfect for a comfortable stay. The service was top-notch, with all staff members being incredibly lovely and helpful. The location, nestled in amazing gardens, was a true gem for exploring Merano. The dining experience was delightful, offering a variety of delicacies. The facilities were excellent, adding to the overall enjoyment of my stay.
Rooms
9.0
The rooms were spacious and clean, of good size and in good order.
Service
9.0
The staff could not have done more to help, especially the front desk, barman, and duty manager - they are lovely and were helpful throughout.
Location
10.0
The hotel is in amazing gardens, a serene and beautiful setting for exploring Merano.
Dining
8.0
The dining experience was fantastic with an accommodating host and delicious delicacies.
Facilities
9.0
The facilities were top-notch, adding great value to my stay.
Geoffrey
United Kingdom,
June
2023
8.4/10
The hotel is set in amazing gardens, providing a peaceful atmosphere for guests. The rooms are of good size and in good order, ensuring a comfortable stay. The service from the lovely staff members, especially the front desk and barman, was exceptional. The location in Merano offers a beautiful setting for a relaxing vacation. However, the dining experience, while offering homemade cakes, could be more varied. The overall facilities are convenient and well-maintained, enhancing the stay.
Rooms
9.0
The rooms were spacious and clean.
Service
9.0
The staff are lovely and were very helpful throughout my stay.
Location
9.0
The hotel is situated in amazing gardens, providing a tranquil setting.
Dining
7.0
The dining experience includes homemade cakes but could offer more variety.
Facilities
8.0
The facilities are convenient and well-maintained.
William
United Kingdom,
May
2023
8.2/10
The hotel is set in amazing gardens, offering a lovely atmosphere. The rooms are spacious and clean, providing a comfortable stay, but the dining experience was somewhat limited. The staff is very friendly and helpful, creating a welcoming environment. The location is great for exploring Merano, and the facilities are well-maintained.
Rooms
8.0
The rooms were spacious and clean, providing a comfortable stay.
Service
9.0
The staff, especially the front desk and barman, were very lovely and helpful throughout my stay.
Location
9.0
The hotel is located in amazing gardens, perfect for those looking to explore Merano. It offers a peaceful setting for a relaxing stay.
Dining
7.0
The dining experience, while shared with the hotel, was satisfying with accommodating hosts.
Facilities
8.0
The hotel facilities are well-maintained, ensuring a pleasant stay for guests.
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